08-22-2007, 10:19 PM
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Administrator
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Join Date: May 2001
Location: Dana Point, CA USA
Posts: 7,988
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Re: Super Talent Technology Corporation
Quote:
Originally posted by TObject
They sell computer memory modules and advertise lifetime warranty on some of their products.
The problem, the warranty doesn't worth the paper it is written on. It is actually a waste of money, and, most impotently, time, trying to get things replaced under their warranty.
When one of their memory modules failed, I went through their RMA process to get a replacement. I received the replacement -- it was a used, bad memory module; probably one that somebody else returned.
Just so there is no confusion what company I am writing about, here is their contact information:
SUPER*TALENT
2079 North Capital Avenue
San Jose, CA 95132 U.S.A.
Fax: (408) 941-0941
Support@supertalent.com
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I'm thinking of crafting an email to them asking if they can just ship me the used bad memory and circumvent the whole warranty process delays.
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