You must have had a Friday computer or somthing.
My Mother in law bought my wife a laptop - she asked me what I recommended and I said Dell as I've always had great experiences with them (I'm typing this on an 8 year old Dell as I "speak").
It showed up a little under a week ealier (and this was in early December) and it was perfect.
On the other hand what you went through just stinks.
Jeff
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Now I've always been puzzled by the yin and the yang - It'll come out in the wash, but it always leaves a stain
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