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Black Label Have you been treated good or bad? Share your story. This is the place to praise or shame |
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OR-fab problems?
I ordered a OR-Fab tire carrier w/o the jerry can holder from Bob Supplee (a great person to deal with). About 2 months later and many calls to Bob and even to OR, I finally received my tire carrier with the jerry can holders. More phone calls to explain the problem, I get "your at the top of the list" yada, yada, yada,. So I realize both carriers use all the same brackets and install it. Another call to OR and asked them if I could use the one I had until the right one came in, they said "yes" which I very much appreciated, thats been about a month ago and still have not received the right one..
Anyone know if this is typical of OR, I hope not because it is a very well built and functional unit and I would like to do business with them in the future. Heck I may even keep the one I have IF I ever get to make a real wheeling trip it would come in handy ... Thanks for any feedback...........Chuck |
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