Dimensions Services

[emills]

I have an aftermarket extended warranty through this company. Now I know that aftermarket warranties are always a joke (from my experience anyways), but this one is sub-par. They have written into the contract to basically exclude everything that they can get away with excluding. And now, I also find out that their deductible is on a per repari basis, not per trip to the dealer. So if you have multiple items getting repaired at once, they charge multiple deductibles.

To top it off, their customer service is non-existent. And they have proven to me several times that they do not care about my satisfation with them. On the current repair that is being done (sunroof), they insisted on inspecting the vehicle prior to repairs. That is fine with me. That was on a Wednesday. They couldn't be bothered to come out until the following Monday. And the dealer could not order the part until they inspected it. So they have delayed the return of my Jeep by several days.

Cliff notes summary:
If you buy an extended warranty for a vehicle, be sure that it is not by Dimensions Services. Avoid that company.

Eric