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Jeep Aftermarket Companies If you have a jeep related business you can let JeepBBS visitors know about it here. Also this is the section where you can post information about 4 wheel drive shops and companies that sell automotive and jeeping related products |
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#1
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Roof rack
Anyone heard of the OffRoad Logic roof rack for the JK, TJ, and YJ?
I was thinking about getting one |
#2
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Buyer Beware: I ordered an Offroad Logic Jeep roof rack July 18. I paid the company nearly $2,000 up front with my American Express using PayPal. Allegedly, production delays were holding up my order, according to an e-mail I received. These e-mails postponed and delayed me until it was too late to seek remedy from my credit card company, or PayPal. On September 13, tired of waiting any more, I requested they cancel my order and provide a full refund. I got a response the same day telling me that my refund would be processed `in a few days` and promising a free gift for my troubles (I don't care about the gift). When I didn't hear further and did not receive my refund (or the free gift), I began pursuing the company by e-mail and phone with no resolution. I have yet to get ORL to answer the phone or return a phone call. We have traded numerous e-mails, but the company remains evasive, promising payment but no timeframe. I pursued a complaint through the Better Business Bureau, and the company never responded! Yet the company has updated their website, is still taking orders and is visiting trade shows promoting themselves. I feel like I a victim of a fraud -- they took my money, held it and delayed me, never sent my product ordered and then never issued the promised refund.
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#3
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I don't know how paypal affects things, but you should still be able to contest a charge with your CC company. If you don't have the product, that's pretty cut and dry for having your CC step in.
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#4
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Quote:
Never again! I don't use my VISA card to front operating cash to disorganized businesses.
__________________
2001 Sport, D44, NV3550 Rancho R/C, 8274, 32X11.50 KM's on Canyons. |
#5
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I called them a while back about a product. They said they didn't have it in stock but that I could place my order, pay for it, and that it would ship out as soon as they received it. Instead, I told them to contact me when the product got in, so that I could order it. I never heard from them.
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