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Black Label Have you been treated good or bad? Share your story. This is the place to praise or shame

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  #1  
Old 03-09-2009, 07:06 PM
Macgyver Macgyver is offline
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Join Date: Mar 2003
Location: Big Bear, CA
Posts: 362
Victorville Motors Jeep

If you can help it, please don't support these idiots. The service from Victorville Motors Jeep that Heather and I recieved on our recent JK warranty job was terrible. Aside from having the Jeep for 2 weeks, they say it came in with 3 stripped wheel stubs, which it didn't, they left the key on so our battery was dead and flat, it also had an almost flat tire when we picked it up! And the lights in the dash that it went in under warranty for are still on! I could go on for days about things said and all, but all in all the worst dealer experience I've ever had.

Shame on VV Motors!
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Quinn "Macgyver" Thomas
2007 Rubicon Unlimited 4-door
97 TJ Sport with lots of stuff
68 Jeep M715 army truck
97 F350
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  #2  
Old 03-12-2009, 01:35 PM
speaceman speaceman is offline
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Join Date: Jul 2001
Location: L.A., CA
Posts: 2,019
Wow, that really sucks.

For what it is worth, my parents received stellar service from the Jeep dealership in Redlands, when they were up in Big Bear and had to take their XJ in for emergency repairs.

So maybe, it's worth it for you to drive off the mountain in the other direction.

Redlands Jeep:

500 W Redlands Blvd.Redlands,CA92373
* Service: 800.577.0996
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  #3  
Old 03-12-2009, 02:21 PM
Macgyver Macgyver is offline
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Join Date: Mar 2003
Location: Big Bear, CA
Posts: 362
Quote:
Originally Posted by speaceman View Post
Wow, that really sucks.

For what it is worth, my parents received stellar service from the Jeep dealership in Redlands, when they were up in Big Bear and had to take their XJ in for emergency repairs.

So maybe, it's worth it for you to drive off the mountain in the other direction.

Redlands Jeep:

500 W Redlands Blvd.Redlands,CA92373
* Service: 800.577.0996
I might try Redlands in the future, but I dropped the Jeep off at Don-A-Vee in Placencia, and 24 hours later I recieved a call, the Jeep is done!! They replaced the front powertrain control module, and everything is fixed like new. I am very happy with Don-A-Vee and can't say enough good things about them. Their service to us was OUTSTANDING!

I wish I would have just gone there in the first place.
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Quinn "Macgyver" Thomas
2007 Rubicon Unlimited 4-door
97 TJ Sport with lots of stuff
68 Jeep M715 army truck
97 F350
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