Go Back   JeepBBS > The Good, the Bad, and the Ugly > Black Label

Black Label Have you been treated good or bad? Share your story. This is the place to praise or shame

Reply
 
Thread Tools Rating: Thread Rating: 2 votes, 5.00 average. Display Modes
  #1  
Old 10-01-2008, 05:51 PM
Smiths Smiths is offline
Registered User
 
Join Date: Sep 2008
Location: CA
Posts: 18
Thumbs down Under Scrutiny: Nationwide 4WP Chain

We have all seen the very bright colorful ads that attracts us like a moth to a candle flame.....and i did go.



I ordered wheels and tires over the internet on what seemed to be a good deal...so i thought

I was billed a tire warranty that i did not authorize.

I was also billed a hidden $35.00 pallet/crate fee or something like that even though my tires came bundled inn plastic.

Even though they advertised FREE Shipping, i was also hit with a $75,00 handling fee.

I have sent several emails and called over a span of 2 months as i am being finance charged as well.

BUYER BEWARE
__________________
^^^^^^^^^^^
Reply With Quote
  #2  
Old 10-01-2008, 08:13 PM
Tim Tim is offline
Registered User
 
Join Date: Jun 2002
Location: Longview WA
Posts: 1,136
Send a message via ICQ to Tim
they f-ed up my gears and my dads too before we knew better....
__________________
Tim Doumit
DETOUR
Reply With Quote
  #3  
Old 10-01-2008, 08:26 PM
Lawrence Lawrence is offline
Internet jeeps rule!
 
Join Date: Nov 2006
Location: Minnesota
Posts: 120,580
I never buy anything from 4WP Whoresalers over the internet because I know they'll screw it up and they'll stiff me with bogus charges.

The only time I buy from them is when I find it online, ask them to price match it, and know they have it in stock at the local store. Even then, they'll find a way to mess it up.

I bought my Hanson rear bumper from the store next to my work, they price matched it, said they had it in stock in their warehouse some 50 miles away, and that I would get it the next day. 5 days later, no bumper, so I told them to shove it and cancel my order. The store manager heard my conversation, wanted to keep my business, so he knocked off some more on the price. In the end I got a great deal.

Since then, I've had a great relationship with the store manager, he always gives me a super discount on anything I buy. So, if you have a store next to you and the manager is not a complete retard, it may be worth it. Other than that, I avoid them like the plague.
__________________
If you don't have the time to do it right, what makes you think you'll have the time to do it twice?
Reply With Quote
  #4  
Old 10-02-2008, 03:14 AM
Smiths Smiths is offline
Registered User
 
Join Date: Sep 2008
Location: CA
Posts: 18
This was just posted in a Jeep Forum


Quote:



All my experience only applies to 4WP in Miami gardens...

The sales guys... Mike, Jason, and manager Zeus.. all great guys. I wouldn't hesitate to BUY parts from them.

The shop... maybe nice guys, but idiots wrapped in a moron would be putting it lightly in my case. They would probably do better if they had a well seasoned and experienced shop forman to work under and who could check out their work before it leaves.... that act alone would be a full time job with what they let leave there.

The Reader's Digest version is I have a 2008 Unlimited Rubicon.. I bought and had installed at 4WP in Miami

The major stuff
- Pro Comp Long Arm Lift and all that goes with that which is a list in its self
- J.E. Reel 1350HD shafts front and rear
- 37" Mud Grapplers Plus Rims and spacers
- 5.13 Gears
-Fox Steering Stabilizer

The parts above alone cost over 10k

Plus so many other "little" things I can't even begin to list... the receipts I can actually find surpass 15k.

What was done wrong...

-They "Lost" 2 of my factory Rubi Shocks and tried to pass off 2 "X" shocks as the ones they took off. Rubi shocks are red, X shocks are white.

-My rear track bar was put on backwards

-When lift was installed I asked to have my breathers extended.. the rear was put actually lower than the stock height and the front wasn't touched.

-One of my Fox Shocks FELL off

-Tires rubbed on control arms... that's when it was discovered I need spacers.

-Rear Spring was hitting the track bar.. I brought it to them to FIX... see below

-Developed a horrible noise the day I got it back from having 5.13's installed. After 3 days of "diagnosing" was told it was my transfer case. I had 3k on the odometer. This sparked the end of the relationship with me and 4WP. I even prepared my lawyer for a suite because after all my mods Jeep would laugh at me for trying to warranty a T-Case. It was also when I brought it to them for the gears that we noticed my rig was drooping rather severely on the right rear corner.

- Because of the "transfer case noise" it ruined plans, and had me all stressed out. I called Tranny Doc about it and was going to have it TOWED to his shop from Miami. Before going through all that I hooked up with ROCO4X4 as they are a few miles from my home. Turns out the right rear control arm was loose... REAL LOOSE and was basically causing a suspension noise that was telescoping through the rig and out of the T-case. ROCO took less than a day to figure it out.

- I had 4WP warranty me out a set of rear springs as it was thought I had a sagging spring on the right rear. When new springs were installed it still sagged. After further investigation it turns out that SOMEONE had shortened the right rear control arm pulling the right side of the axle forward to get the spring to not hit the track bar . The track bar was also cranked way down and the front left spring was not seated in the perch but riding on it. Basically my rig's suspension was being pulled and stressed so badly that it was collapsing the right rear spring. To fix all this they pretty much just reinstalled my lift correctly relieving the suspension of the stress and now my rig sits perfectly level and rides awesome... the rear wheels are actually behind the fronts!

At the end of the day and to their credit 4Wheel Parts refunded a little over $600.00 to me. Small change for well into 5 digits I've spent there and the aggravation of it all. Not only that, I've spent what they returned to me in towing and what I had to pay ROCO4X4 to straighten the mess out.

I am now so worried about how they may have installed my 5.13's I am actually awaiting the "BANG!" going down the highway.

Until they get a journeymen mechanic in there who knows WTF he is doing, I wouldn't let them put air in my tires.
WHAT 4WP IS TERRIFIED OF
Office of Defects Investigation
Federal Trade Commission
Internet Fraud Complaint Center
VEHICLE REPAIR ACT
__________________
^^^^^^^^^^^
Reply With Quote
Reply

Bookmarks

Thread Tools
Display Modes Rate This Thread
Rate This Thread:

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Does the chain really slip over the gears on the NP231? LeadFoot Technical Forum 1 05-04-2003 09:07 AM
How does a loose chain affect my t-case? LeadFoot Technical Forum 36 01-27-2003 07:57 AM


All times are GMT -7. The time now is 02:31 AM.


Powered by vBulletin® Version 3.8.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
We are not affiliated with Chrysler LLC. Jeep is a registered trademark of Chrysler LLC.
©2001 - 2016, jeepbbs.net. All Rights Reserved. Privacy Policy